Terms & Conditions

Welcome to PARALLEL FURNITURE. By purchasing from our company, you agree to the following Terms & Conditions. These terms are designed to ensure transparency, product quality, and a smooth customer experience for all domestic and international orders.

1. Company Overview

PARALLEL FURNITURE specializes in premium outdoor furniture crafted using high-quality materials including synthetic rattan, rope weaving, aluminum, teak wood, and weather-resistant fabrics. Our products are designed for luxury outdoor living spaces including villas, resorts, hotels, terraces, gardens, and hospitality projects.

2. Product Information

  • All products are handcrafted and may contain slight variations in color, texture, weave pattern, or dimensions. These natural variations are part of the artisanal manufacturing process and are not considered defects.
  • Product images displayed on our website are for reference purposes only. Actual product appearance may vary slightly depending on lighting, screen settings, and material batches.
  • Customers are responsible for reviewing all product specifications, dimensions, materials, and finishes before placing an order.

3. Pricing & Payments

  • Full payment is required before production begins.
  • All prices are listed in applicable currency and may change without prior notice.
  • PARALLEL FURNITURE provides complete door-to-door delivery service. Therefore, all customs duties, import taxes, and shipping-related charges are already cleared and managed by PARALLEL FURNITURE unless otherwise specified.
  • Orders will proceed to production only after payment confirmation.

4. Production Timeline

  • Most products are made-to-order and require production time before dispatch.
  • Estimated production timelines are provided for reference only and may vary depending on order quantity, customization requirements, material availability, and production schedules.
  • PARALLEL FURNITURE is not responsible for delays caused by natural events, government restrictions, logistics disruptions, or unforeseen circumstances beyond our control.

5. Custom Orders

  • Customized or made-to-order products cannot be canceled once production has started.
  • Customized products are non-refundable unless manufacturing defects are verified.
  • Customers must carefully review all approved drawings, finishes, dimensions, and specifications before confirming production.

6. Warranty Disclaimer

  • Outdoor furniture performance may vary depending on climate conditions, maintenance, exposure to sunlight, moisture, and usage environment.
  • Regular cleaning and maintenance are recommended to maximize product lifespan.
  • Normal wear, fading, minor texture changes, or environmental effects are not considered manufacturing defects.

7. Intellectual Property

  • All product designs, images, catalogs, branding materials, and website content belong to PARALLEL FURNITURE and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

PARALLEL FURNITURE shall not be held liable for indirect, incidental, or consequential damages arising from product use, improper handling, misuse, or environmental exposure.

9. Policy Updates

PARALLEL FURNITURE reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Contact Information

For any questions regarding orders, customization, or support, please contact us:

PARALLEL FURNITURE
Email: info@parallelfurniture.com
Website: www.parallelfurniture.com
Phone/WhatsApp: +91 8441067183